Standard Operating Procedure (SOP) – Operations Team
| Document Control | |
|---|---|
| Document Title : Standard Operating Procedure (SOP) for Admin Activities | |
| Document Owner : Raffi Abdulmageeth | |
| Effective Date : 05/09/2024 | 16/02/2024 |
| Review Date : | Every Quarterly |
Purpose
To provide clear guidelines and instructions for carrying out administrative tasks consistently and efficiently within an organization. Helps in streamline processes, ensure uniformity in operations, maintain quality standards, and promote accountability. They serve as a reference document for employees, detailing step-by-step procedures for various administrative functions such as document management, inventory control, scheduling, communication protocols, and more.
Scope
To ensure consistency, efficiency, and compliance in administrative operations.
Responsibilities
- Handling communication, both internal and external.
- Maintaining records and documentation.
- Coordinating with staffs and management.
- Providing IT support and managing technology resources.
- Assisting with event planning and coordination.
- Ensuring compliance with organizational policies and procedures.
- Supporting quality assurance initiatives.
- Handling various administrative tasks to support the smooth operation of the organization.
