Phishing and Social Engineering Awareness Training in Doha, Qatar

The Phishing and Social Engineering Awareness training in Doha, Qatar focuses on the human side of cyberattacks: the emails, text messages, phone calls and impersonation attempts designed to trick people into sharing credentials, approving payments or opening malicious files. Participants study how attackers research targets, create urgency and exploit trust, authority and helpfulness, and learn the warning signs that reveal a scam even when it looks convincing.

The training is scenario-driven. Learners examine realistic examples of phishing, spear phishing, smishing, vishing, business email compromise and pretexting, practice verification steps and agree on simple rules for handling unusual requests. The role of phishing simulations in measuring and improving awareness is also explained. The course can be delivered as an in-house program, with examples tailored to the payment processes, systems and communication channels your organization uses.

By the end of this course, participants will be able to:

• Explain the psychological tactics social engineers use to manipulate people

• Identify red flags in phishing, spear phishing and smishing messages

• Respond safely to vishing calls and in-person pretexting attempts

• Recognize business email compromise and verify payment or data requests

• Report suspected attacks quickly using the correct procedure

• Use phishing simulation results to strengthen individual and team awareness

This training is for employees who communicate by email, phone or messaging apps and may be targeted by fraudsters impersonating trusted contacts.

• Finance, accounts payable and treasury staff

• Executive assistants and senior executives

• HR and payroll teams

• Procurement and supplier management staff

• Reception, call center and customer service teams

• IT helpdesk and support staff

Module 1: How Social Engineering Works

• Urgency, authority, fear, curiosity and trust as levers

• How attackers gather information from public sources

• Stages of a typical social engineering attack

Module 2: Phishing, Spear Phishing and Smishing

• Mass phishing versus targeted spear phishing

• Spoofed senders, lookalike domains and fake login pages

• Malicious attachments and QR code phishing

• Smishing through SMS and messaging apps

Module 3: Vishing and Pretexting

• Phone scams impersonating banks, IT support or officials

• Caller ID spoofing and voice impersonation risks

• In-person pretexting and tailgating into secure areas

• Polite ways to refuse and verify identity

Module 4: Business Email Compromise

• CEO fraud and fake supplier bank detail changes

• Compromised email accounts and conversation hijacking

• Call-back verification and dual approval controls

• Warning signs in invoices and payment requests

Module 5: Reporting and Building Resilience

• What to do if you clicked or replied

• Using the report button and incident channels

• How phishing simulations work and what results show

• Creating a no-blame reporting culture

Organizations in Qatar handle high-value transactions across energy, construction, banking, logistics and government services, which makes them attractive targets for impersonation and payment fraud. Attackers frequently pose as suppliers, senior officials or service providers, using email, phone and messaging apps. Staff who can recognize these tactics and verify requests protect funds, data and reputation, supporting national cybersecurity efforts and the secure digital economy envisioned in Qatar National Vision 2030.

Join a scheduled class at our training center in Doha or attend live online. For organizations, the course can run as an in-house program at your premises or online, tailored to your sector, examples and schedule.