Problem-Solving and Decision-Making
Learn to define problems clearly, find root causes with the 5 Whys and fishbone diagrams, generate creative options and choose between them using decision matrices while managing risk and bias.
Gain a practical introduction to managing change, using the Kotter, ADKAR and Lewin models to assess stakeholder impact, communicate clearly, respond to resistance and make new ways of working stick.
The Change Management Fundamentals course in Doha, Qatar is an introductory, hands-on program for professionals who need to support or lead change in their teams. New systems, restructures, policies and processes often fail not because the idea is wrong, but because people are not prepared for it. The course explains why change is difficult, how individuals experience it, and how three widely used models, Lewin's unfreeze-change-refreeze, Kotter's 8 steps and the Prosci ADKAR model, can guide a practical change plan.
Participants work through a realistic change scenario from start to finish, mapping stakeholders, assessing the impact on different groups, drafting key messages and planning responses to resistance. They also learn simple ways to reinforce new behaviors and measure whether a change has been adopted. No previous change management experience is needed. Organizations introducing a specific change, such as a new system or structure, can request the course as an in-house program built around their own initiative.
By the end of this course, participants will be able to:
Explain why organizational change succeeds or fails and how people respond to it
Apply the Lewin, Kotter and ADKAR models to plan a practical change
Map stakeholders and assess the impact of change on different groups
Develop clear change messages and a simple communication plan
Respond constructively to resistance and concerns from employees
Use reinforcement and simple measures to sustain change after go-live
This foundation course suits professionals who are new to change management and expect to support or lead change at work.
Team leaders and line managers introducing new ways of working
Project team members on system or process implementations
HR and internal communications professionals
Supervisors affected by restructures or mergers
Change champions and change agents
Professionals new to change management roles
Types of change: incremental, transformational and structural
Why change initiatives fail
How individuals experience change and transition
The role of managers and sponsors
Lewin's unfreeze, change, refreeze model
Kotter's 8-step process for leading change
Prosci's ADKAR model for individual change
Choosing and combining models in practice
Mapping stakeholders by influence and interest
Conducting a simple change impact assessment
Assessing readiness for change
Building a network of change champions
Crafting the case for change
Key messages for different audiences
Choosing communication channels and timing
Two-way communication and handling questions
Understanding the causes of resistance
Practical responses to concerns and pushback
Training, coaching and reinforcement
Measuring adoption and embedding new habits
Qatar's public and private sectors are going through significant change, from digital government services and new technology platforms to restructures, mergers and evolving workforce policies. Qatar National Vision 2030 sets out an ambitious path toward a diversified, knowledge-based economy, and every step requires people to adopt new ways of working. Professionals who understand the basics of change management help organizations in sectors such as energy, banking, healthcare and education implement initiatives smoothly and keep employees engaged throughout.
Join a scheduled class at our training center in Doha or attend live online. For organizations, the course can run as an in-house program at your premises or online, tailored to your sector, examples and schedule.
It is an introductory change management course in Doha that teaches the essentials of planning and supporting workplace change. It covers the Lewin, Kotter and ADKAR models, stakeholder impact, communication, handling resistance and sustaining change, using a practical scenario throughout.
Team leaders, line managers, project team members, HR and communications staff, and change champions who are new to change management will benefit most. It suits anyone expected to help colleagues adopt a new system, process, policy or structure.
This is a foundation-level, practical course for people supporting or leading change in their own area. The Organizational Design and Change Management course takes a broader view of structure and organization-wide transformation, so it suits those working on larger design questions.
Yes. It can be delivered on your premises or online and tailored to your sector, your current change initiative and your schedule. Get in touch with Leaders Training Center to plan the program.
Tell us a little about yourself and an advisor will contact you about batch timings, fees and eligibility. No obligation.
Sat–Thu: 09:00–22:00Fri: 08:00–22:00
Learn to define problems clearly, find root causes with the 5 Whys and fishbone diagrams, generate creative options and choose between them using decision matrices while managing risk and bias.
Learn to think beyond day-to-day operations by applying systems thinking, PESTLE and SWOT analysis and scenario planning, then translate organizational strategy into clear, aligned goals for your team.
Develop senior-level leadership capability: think strategically, lead through complexity and ambiguity, lead other leaders and shape a high-performance, accountable organizational culture.
Study Business Management in Doha with industry-focused curriculum, expert trainers, and flexible schedules. Enroll at Leaders Training Center.