Records and Document Management Course in Doha, Qatar

The Records and Document Management course in Doha, Qatar explains how organizations create, organize, protect, retain and dispose of the information they rely on. Good records management supports accountability, reduces legal and operational risk and makes information easier to find. Unlike project-focused document control training, this course takes an organization-wide view of records, covering both paper and electronic files across administrative, financial, HR and operational functions.

Participants learn the records lifecycle, build a simple classification scheme, draft retention schedule entries and review how electronic records should be captured and controlled, including naming conventions, metadata and version control. Case studies highlight common problems such as uncontrolled shared drives, duplicate files and premature destruction. Reference is made to the international records management standard ISO 15489. The course is available as public sessions, live online, or as an in-house program aligned with an organization's own policies and systems.

By the end of this course, participants will be able to:

• Explain the records lifecycle from creation to disposition or archiving

• Develop a functional classification scheme and file plan

• Prepare retention schedule entries based on business, legal and historical value

• Apply naming conventions, metadata and version control to electronic records

• Identify vital records and protect them through access controls and backup

• Support compliance, audit and information governance requirements

This course is for professionals responsible for organizing, storing or governing organizational records and documents.

• Records officers and archivists

• Administrative and office managers

• Information and knowledge management staff

• Compliance, legal and audit professionals

• HR and finance staff handling sensitive records

• IT staff supporting document management systems

Module 1: Principles of Records Management

• Records versus documents and information

• The records lifecycle and continuum concepts

• Characteristics of authentic, reliable records

• Overview of ISO 15489 principles

Module 2: Classification and File Plans

• Functional versus departmental classification

• Designing a file plan and folder structure

• Naming conventions and controlled vocabularies

• Registering and indexing records

Module 3: Retention and Disposition

• Appraising business, legal and historical value

• Building a retention schedule

• Secure destruction and transfer to archives

• Legal holds and documenting disposal decisions

Module 4: Electronic Records and Version Control

• Capturing email and digital files as records

• Metadata, version control and audit trails

• Document management systems and SharePoint libraries

• Digitization and scanning considerations

Module 5: Security, Compliance and Governance

• Access controls and handling confidential records

• Vital records and business continuity

• Records policies, roles and responsibilities

• Audits and continuous improvement of records programs

Government ministries, regulated industries such as banking and energy, healthcare providers and large project organizations in Qatar all manage substantial volumes of records that must be accurate, secure and retrievable. As more services and processes move online, sound electronic records practice becomes essential for transparency, data protection and efficient service delivery. Strong information governance supports the effective institutions and digital government ambitions associated with Qatar National Vision 2030.

Join a scheduled class at our training center in Doha or attend live online. For organizations, the course can run as an in-house program at your premises or online, tailored to your sector, examples and schedule.