Develop the advanced skills senior secretaries need to partner with executives, including diary and travel management, minute-taking, business writing, meeting coordination and handling confidential matters.
The Senior Secretary Development Program is designed for experienced secretaries who support senior executives and want to work as a genuine business partner rather than a task-taker. It covers managing complex diaries and travel, preparing and running high-level meetings, taking accurate minutes, drafting correspondence and reports on behalf of executives, and handling confidential information with discretion. The program also looks at anticipating an executive's needs and managing the flow of information and people into the executive office.
Training uses realistic executive office scenarios. Participants plan a board meeting from agenda to minutes, draft letters and briefing notes, resolve conflicting diary requests and practice gatekeeping conversations with senior stakeholders. Trainer feedback on written work helps raise the standard of their documents. The program can be delivered in-house for an organization's senior secretarial team, aligned with its own correspondence style, meeting governance and executive office procedures.
By the end of this course, participants will be able to:
Manage complex executive diaries, priorities and travel arrangements
Plan and coordinate board and senior management meetings
Take accurate, concise minutes and track action items
Draft professional letters, briefing notes and reports for executives
Handle confidential information and sensitive requests with discretion
Act as an effective gatekeeper and liaison for the executive office
This program is intended for experienced secretarial professionals supporting senior leaders.
Senior secretaries and executive secretaries
Personal assistants to directors and executives
Board and committee secretaries
Office managers in executive offices
Experienced secretaries preparing for senior roles
Understanding the executive's goals and priorities
Anticipating needs and taking initiative
Agreeing working styles and building trust
Representing the executive office professionally
Prioritizing and managing complex diaries
Planning international business travel and itineraries
Organizing official visits and events
Contingency planning for last-minute changes
Preparing agendas and board papers
Meeting logistics and protocol
Taking minutes and recording decisions
Tracking and following up action items
Letters, memos and briefing notes
Writing in the executive's voice
Proofreading and document quality control
Considerations for bilingual correspondence
Handling confidential documents and conversations
Gatekeeping and managing access to executives
Managing correspondence on the executive's behalf
Ethics and professional discretion
Senior executives in Qatar's government entities, energy companies, financial institutions and large private groups manage busy schedules involving international partners, official delegations and frequent travel. Senior secretaries who can coordinate this activity reliably, observe protocol and handle confidential matters with discretion make a direct contribution to how effectively these leaders work. Developing advanced secretarial skills also supports career progression for national and expatriate administrative professionals, in line with the human-development aims of Qatar National Vision 2030.
Join a scheduled class at our training center in Doha or attend live online. For organizations, the course can run as an in-house program at your premises or online, tailored to your sector, case studies and timetable.
It is an advanced program for experienced secretaries who support senior executives. It covers executive partnership, complex diary and travel management, board meetings and minute-taking, business writing for the executive office, and confidentiality and gatekeeping.
It is intended for senior and executive secretaries, personal assistants to directors and executives, board and committee secretaries, office managers in executive offices, and experienced secretaries who are preparing to move into senior support roles.
It is designed for secretaries who already have experience and support senior managers or executives. Those newer to administration may find the Office Administration Soft Skills or Office Management courses a better starting point before progressing to this program.
Yes. It can be delivered at your premises or online and tailored to your sector, your correspondence style and meeting procedures, and your schedule. Contact Leaders Training Center to plan an in-house program for your senior secretarial team.
Tell us a little about yourself and an advisor will contact you about batch timings, fees and eligibility. No obligation.
Sat–Thu: 09:00–22:00Fri: 08:00–22:00
Organize your workload, information and priorities more effectively, and develop the behavioral skills to work with different personalities, influence executives and stay resilient under pressure.
Join professionals across Qatar who have advanced their careers through industry-recognized, hands-on training programs, practical workshops, and real office simulations.
Document control is a series of practices that ensure documents are created, reviewed, distributed, archived, and disposed of in an organized and verifiable manner.
Support senior executives effectively by managing calendars and travel, controlling access, handling confidential information, anticipating needs and coordinating projects.
