Case study

Spoken Arabic Training for a Healthcare Organization

How housekeeping and support staff at a healthcare organization built practical Spoken Arabic for everyday work, over three batches at their own premises.

Service Excellence course at Leaders Training Centre, Doha
Illustrative image.

Three batches of Spoken Arabic training for a healthcare organization housekeeping and support staff, delivered at the client’s premises around shifts.

The challenge

Housekeeping and support staff needed Arabic for the situations they meet every day: greeting patients and visitors, giving directions and working with Arabic-speaking colleagues.

What we delivered

A Spoken Arabic program built around those everyday situations, now three batches in.

Delivery

In-house at the client’s premises, on a schedule that fits around shifts. Every learner finishes with a certificate of completion.

Housekeeping and support staff at a healthcare organization have completed Spoken Arabic programs with Leaders Training Centre, now three batches in.

The course is built around the situations they meet every day: greeting patients and visitors, giving directions and working with Arabic-speaking colleagues.

This case study describes training delivered by Leaders Training Centre. Client details are withheld to protect confidentiality.

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