ERP Fundamentals & Business Process Management Course in Doha, Qatar

The ERP Fundamentals & Business Process Management course in Doha, Qatar explains what an enterprise resource planning system does and how it ties together finance, procurement, sales, inventory and HR around a single shared database. The course is vendor-neutral, so the concepts apply whether your organization runs SAP, Oracle, Microsoft Dynamics 365, Odoo or another platform. Learners follow the end-to-end business processes that every ERP supports, including procure-to-pay, order-to-cash and record-to-report, and see how master data and transactions flow between departments.

Teaching is practical and built around process mapping exercises, BPMN diagrams and case studies drawn from typical organizations. Participants learn to document an as-is process, spot handoffs and control gaps, design a to-be process and judge how well an ERP can support it. The course also introduces ERP selection, implementation phases, data migration and change management, giving a solid base before product-specific training. It can be run as an in-house program for organizations preparing for an ERP project or upgrade.

By the end of this course, participants will be able to:

• Explain the purpose, architecture and core modules of an enterprise resource planning system

• Trace the procure-to-pay, order-to-cash and record-to-report cycles from start to finish

• Map as-is and to-be business processes using BPMN notation

• Identify master data objects and how they drive ERP transactions

• Recognize internal controls such as segregation of duties and three-way matching

• Describe the phases, risks and success factors of an ERP implementation

This course suits professionals who work with, plan or support ERP systems and want a clear process-level understanding.

• Finance, procurement and supply chain staff moving onto a new ERP system

• Business process improvement and operations excellence professionals

• Project team members and key users on ERP implementation projects

• IT support staff who need to understand business processes behind the system

• Managers responsible for selecting or overseeing an ERP platform

• Graduates planning a career in ERP consulting

Module 1: ERP Concepts and Architecture

• What ERP is and how it replaces disconnected systems

• Core modules: finance, procurement, sales, inventory, HR

• On-premise, cloud and hybrid deployment models

• Overview of SAP, Oracle, Dynamics 365 and Odoo

Module 2: Business Process Management Basics

• Process thinking: inputs, activities, outputs and owners

• Modeling processes with BPMN 2.0 notation

• Documenting as-is processes and finding bottlenecks

• Designing to-be processes and measuring with KPIs

Module 3: Procure-to-Pay and Order-to-Cash

• Purchase requisition, purchase order and goods receipt

• Vendor invoice and three-way matching before payment

• Sales quotation, sales order, delivery and billing

• Customer receipts, credit control and collections

Module 4: Record-to-Report and Master Data

• General ledger, chart of accounts and period-end close

• Subledgers, reconciliation and financial reporting

• Customer, vendor, material and employee master data

• Data quality, governance and ownership

Module 5: Controls, Implementation and Change

• Segregation of duties, approval workflows and audit trails

• ERP selection criteria and fit-gap assessment

• Implementation phases, data migration and testing

• User training, adoption and post-go-live support

Government entities, energy companies, banks, healthcare providers and contractors in Qatar increasingly rely on integrated ERP platforms to run finance, procurement and supply chains. As digital transformation advances under Qatar National Vision 2030, organizations need staff who understand processes as well as systems, so that new platforms deliver better control and efficiency. A vendor-neutral grounding in ERP and process management helps local teams contribute confidently to implementations, upgrades and continuous improvement work.

Join a scheduled class at our training center in Doha or attend live online. For organizations, the course can run as an in-house program at your premises or online, tailored to your sector, examples and schedule.