ERP Fundamentals & Business Process Management
Understand how ERP systems connect finance, purchasing, sales and inventory, and learn to map, assess and improve core processes such as procure-to-pay, order-to-cash and record-to-report.
- Foundation
Manage the SAP order-to-cash cycle, from customer master data and pricing through sales orders, outbound delivery, picking, goods issue and billing, including credit checks and returns.
The SAP SD Sales & Distribution course in Doha, Qatar focuses on the order-to-cash process in SAP S/4HANA. Learners begin with the sales organizational structure of sales organization, distribution channel, division and shipping point, then set up customer business partners and customer-material info records. The course follows each stage of a sale, from inquiry and quotation to standard sales order, outbound delivery, picking and post goods issue, and finally billing and the transfer of revenue to financial accounting.
Learning is hands-on, with system exercises covering pricing procedures and condition records, availability checks, credit management, returns, credit and debit memo requests, and rush or cash sales. Participants learn to read document flow, handle incomplete documents and use copy control to understand how documents relate. Case scenarios link SD with inventory and finance so learners see the full picture. It is practical product training, not official SAP education, and it can run as an in-house program for sales and customer service teams.
By the end of this course, participants will be able to:
Explain the SD organizational structure and its link to company code and plant
Create customer business partners and maintain pricing condition records
Process inquiries, quotations, sales orders and contracts through document flow
Execute outbound delivery, picking and post goods issue
Create billing documents and explain revenue account determination
Handle returns, credit memos and credit management blocks
This course is intended for sales, logistics and billing professionals who work with SAP SD.
Sales coordinators and sales administration staff
Customer service and order desk teams
Shipping, dispatch and logistics staff
Billing and accounts receivable officers
SAP SD key users and support consultants
Sales organization, distribution channel and division
Sales area, shipping point and plant assignment
Customer business partner and partner functions
Customer-material info records
Inquiry, quotation and standard sales order
Sales document types, item categories and schedule lines
Availability check and incompletion log
Copy control and document flow
Condition technique: condition types and access sequences
Pricing procedures, discounts, surcharges and freight
Condition records and validity periods
Tax determination basics
Outbound delivery creation and picking
Post goods issue and its inventory impact
Billing documents and invoice output
Revenue account determination to financial accounting
Returns, credit memo and debit memo requests
Cash sales, rush orders and consignment basics
Credit management and blocked orders
Sales reports and order fulfillment Fiori apps
Distributors, manufacturers, trading houses, retailers and service companies in Qatar handle high volumes of customer orders, deliveries and invoices, often across the wider Gulf region. Organizations using SAP need staff who can price correctly, control credit exposure and invoice on time to protect cash flow. Building practical order-to-cash skills supports Qatar's growing private sector, logistics capacity and the economic diversification aims of Qatar National Vision 2030.
Join a scheduled class at our training center in Doha or attend live online. For organizations, the course can run as an in-house program at your premises or online, tailored to your sector, examples and schedule.
It is an SAP SD course in Doha, Qatar that teaches the order-to-cash process in SAP S/4HANA, covering customer master data, pricing, sales orders, delivery, goods issue, billing, returns and credit management through hands-on exercises.
It suits sales coordinators, customer service and order desk staff, shipping and dispatch teams, billing and receivables officers, and SAP SD key users or consultants who support sales processes.
Both. Learners carry out daily end-user transactions and also review key configuration concepts such as sales document types, item categories, the condition technique and copy control, so they understand why the system behaves as it does.
Yes. It can be delivered at your premises or online and tailored to your sector, your sales and billing processes, and your schedule. Contact Leaders Training Center to plan in-house SAP SD training for your team.
Tell us a little about yourself and an advisor will contact you about batch timings, fees and eligibility. No obligation.
Sat–Thu: 09:00–22:00Fri: 08:00–22:00
Understand how ERP systems connect finance, purchasing, sales and inventory, and learn to map, assess and improve core processes such as procure-to-pay, order-to-cash and record-to-report.
Navigate SAP S/4HANA with confidence using SAP Fiori, understand its organizational structure and master data, and follow integrated finance, purchasing and sales processes end to end.
Configure and use SAP Financial Accounting and Controlling, from company code and general ledger setup to accounts payable, receivable, asset accounting, cost centers and period-end closing.
Run the full SAP procurement cycle, from material and supplier master data through purchase requisition, purchase order, goods receipt and invoice verification, with inventory control.