Effective Communication Skills
Learn to express ideas clearly, listen actively and adapt your message to different people, so conversations, emails and meetings at work produce the results you intend.
Learn to plan and run public relations and corporate communication programs, manage media relations, protect reputation in a crisis and communicate consistently with internal and external stakeholders.
Public Relations & Corporate Communications covers how organizations build and protect their reputation through planned communication with the public, media, employees, government and other stakeholders. The course introduces the role of the communication function, stakeholder mapping, key messages and the strategic planning cycle of research, objectives, strategy, tactics and evaluation. Participants study media relations, press releases, spokesperson preparation, internal communication, corporate social responsibility communication and the growing role of digital and social channels in managing reputation.
A significant part of the course addresses issues and crisis communication, including preparation, holding statements and coordinated response. Learning is practical: participants draft a press release, build a stakeholder map, plan a campaign and work through a crisis simulation. Examples reflect the media and cultural context of the Gulf. The course is available as a public class in Doha, live online, or as an in-house program for organizations strengthening their communication teams.
By the end of this course, participants will be able to:
Explain the role of public relations and corporate communications in managing reputation
Map stakeholders and develop key messages for each audience
Plan a PR campaign with measurable objectives, tactics and evaluation
Write press releases and media statements in a professional format
Prepare spokespeople and manage relationships with journalists
Plan and coordinate communication during an issue or crisis
Design internal communication that keeps employees informed and engaged
This course is for professionals responsible for, or moving into, communication and reputation roles.
PR and corporate communications officers
Marketing professionals expanding into PR
Media relations and spokesperson support staff
Internal communications and HR communication specialists
Government and semi-government communication teams
Managers who represent their organization publicly
Defining PR, corporate communications and reputation
The communication function within the organization
Stakeholder mapping and prioritization
Ethics and professional standards in PR
Research and situation analysis
Setting SMART communication objectives
Key messages, strategy and tactical channel mix
Measuring outputs, outcomes and reputational impact
How newsrooms work and what makes a story newsworthy
Writing press releases, media advisories and fact sheets
Organizing press conferences and media briefings
Spokesperson preparation and interview techniques
Internal communication channels and employee engagement
Communicating organizational change
Managing corporate social media and online reputation
Communicating sustainability and CSR initiatives
Issues management and early-warning monitoring
Crisis communication plans, roles and approval chains
Holding statements and the first hours of a crisis
Crisis simulation exercise and debrief
Qatar's government entities, national companies and private organizations communicate with diverse local and international audiences, particularly around major events, infrastructure, sport, culture and investment. Maintaining trust and a consistent reputation requires professional communication planning and media skills. Strong corporate communication supports transparency, public engagement and Qatar's international profile, contributing to the institutional development objectives of Qatar National Vision 2030.
Join a scheduled class at our training center in Doha or attend live online. For organizations, the course can run as an in-house program at your premises or online, tailored to your sector, case studies and timetable.
It is a course on planning and managing an organization's communication and reputation. It covers stakeholder mapping, campaign planning, media relations, press releases, spokesperson preparation, internal and digital communication, and issues and crisis communication, with practical exercises throughout.
PR and communications officers, marketing professionals moving into PR, media relations and internal communication specialists, government communication teams and managers who represent their organization publicly.
Yes. Participants draft a press release and a holding statement, build a stakeholder map and outline a communication plan. They receive feedback on each, so they leave with working examples they can adapt for their own organization.
Yes. The course can be delivered at your premises or online and tailored to your sector, your stakeholders and media environment, and your schedule, including a crisis simulation based on realistic scenarios. Contact Leaders Training Center to plan it.
Tell us a little about yourself and an advisor will contact you about batch timings, fees and eligibility. No obligation.
Sat–Thu: 09:00–22:00Fri: 08:00–22:00
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