Learn to build a business continuity program aligned with ISO 22301: conduct a business impact analysis, set recovery objectives, develop continuity and crisis plans, and run exercises that prove they work.
Business continuity management helps an organization keep delivering its most important products and services during disruption and recover them within acceptable timeframes. This course explains how to establish a business continuity management system with reference to ISO 22301, the international standard for business continuity management systems. It covers program scope and governance, business impact analysis, risk assessment for disruption, recovery time and recovery point objectives, continuity strategies, business continuity plans, crisis management structures and the exercise program that keeps plans current.
The emphasis is on practical method. Participants complete a business impact analysis template for a sample process, set recovery objectives, select continuity strategies for people, premises, technology and suppliers, outline a plan and take part in a scenario-based exercise involving a crisis team and recovery teams. The course is distinct from general risk management because it focuses on the continuity of critical activities. It runs as a classroom or live online program in Doha and can be delivered as an in-house program using an organization's own services.
By the end of this course, participants will be able to:
Explain business continuity management concepts and the structure of ISO 22301
Conduct a business impact analysis to identify critical activities and dependencies
Set recovery time objectives, recovery point objectives and maximum tolerable disruption
Select continuity strategies for people, premises, technology, information and suppliers
Develop business continuity and crisis management plans with clear roles
Design and run exercises, then review and improve the program
This course is designed for professionals who establish, coordinate or support business continuity and crisis arrangements.
Business continuity managers and coordinators
Risk, resilience and compliance professionals
IT disaster recovery and information security staff
Facilities, security and emergency response managers
Department heads responsible for critical services
Purpose and benefits of business continuity management
Overview of ISO 22301 and its requirements
Program scope, policy and governance
Relationship with risk, crisis and IT recovery
Identifying products, services and critical activities
Impact over time and maximum tolerable disruption
Setting RTO and RPO and mapping dependencies
Assessing risks of disruption to critical activities
Strategies for people, premises and workspace
Technology, data and supplier continuity options
Structure and content of business continuity plans
Recovery team roles and procedures
Crisis management team structure and activation
Incident escalation and situational awareness
Crisis communication with staff and stakeholders
Guidance on crisis management in ISO 22361
Types of exercise from walk-through to live
Planning and running a scenario exercise
Post-exercise reports and corrective actions
Performance evaluation, internal audit and management review
Many organizations in Qatar provide services that the economy and society depend on, including energy, utilities, transport, finance, healthcare, telecommunications and government services. Disruption to these services can have wide effects, so regulators, boards and customers expect credible continuity arrangements. Qatar's reliance on imported goods and international connections also makes supply and technology continuity important. This course helps professionals in Doha build continuity programs that protect critical services and support national resilience.
Join a scheduled class at our training center in Doha or attend live online. For organizations, the course can run as an in-house program at your premises or online, tailored to your sector, case studies and timetable.
It is a practical course on keeping critical services running during disruption. It covers business impact analysis, recovery objectives, continuity strategies and plans, crisis management and exercising, with reference to ISO 22301, the international standard for business continuity management systems.
It is designed for business continuity managers and coordinators, risk and compliance professionals, IT disaster recovery and information security staff, facilities and security managers, and department heads responsible for critical services.
No. The course explains the standard and how to build a program aligned with it. Certification of a management system is carried out by independent certification bodies after an audit. The course does not award an ISO 22301 qualification.
Yes. It can be delivered at your premises or online and tailored to your organization's sector, examples and schedule, including a business impact analysis and exercise built around your services. Contact Leaders Training Center to plan it.
Tell us a little about yourself and an advisor will contact you about batch timings, fees and eligibility. No obligation.
Sat–Thu: 09:00–22:00Fri: 08:00–22:00
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