Business Etiquette Course in Doha, Qatar

Business Etiquette covers the conventions of professional behavior that shape first impressions and long-term business relationships. Participants learn how to make introductions, greet and address people appropriately, exchange business cards, conduct themselves in meetings, host and attend business meals, and follow courteous practice in email, telephone and video calls. The course gives particular attention to cross-cultural etiquette, including Gulf and Arab business customs, so participants can interact respectfully with colleagues, clients and visitors from different backgrounds.

The course combines short explanations with demonstrations, scenario discussions and practice activities such as hosting a visitor, conducting a meeting and handling awkward social moments. Participants leave with practical guidance they can apply immediately in their roles. Business Etiquette is delivered as a public course in Doha, live online, or as an in-house program for organizations preparing staff for client-facing, protocol or representational duties.

By the end of this course, participants will be able to:

• Make professional introductions and greetings appropriate to rank and culture

• Conduct yourself confidently in meetings, receptions and networking events

• Follow dining etiquette when hosting or attending business meals

• Apply professional courtesy in email, telephone and video communication

• Respect Gulf and Arab business customs and other cultural norms

• Present a professional image through appearance, punctuality and conduct

This course is for professionals who represent their organization to clients, partners or visitors.

• Executive assistants and office managers

• Protocol, events and public relations staff

• Sales and business development professionals

• Front-office and reception teams

• Professionals new to working in the Gulf region

• Graduates entering the corporate workplace

Module 1: Professional Image and First Impressions

• Why etiquette matters to business relationships

• Professional appearance and dress codes

• Punctuality, posture and personal conduct

• Greetings, handshakes and forms of address

Module 2: Meetings, Visitors and Networking

• Introducing people in the correct order of precedence

• Exchanging business cards and remembering names

• Meeting room conduct and seating conventions

• Making conversation and leaving gracefully at networking events

Module 3: Business Dining and Hospitality

• Hosting and attending business meals

• Table manners and place-setting conventions

• Appropriate topics of conversation at the table

• Hospitality customs including Arabic coffee and majlis etiquette

Module 4: Cross-Cultural Business Etiquette

• Gulf and Arab business customs and courtesies

• Respecting religious practices and Ramadan working norms

• Communication styles across Asian, Western and Arab cultures

• Avoiding common cultural misunderstandings

Module 5: Etiquette in Written and Digital Communication

• Professional email structure, tone and salutations

• Telephone manners and voicemail practice

• Video-call etiquette and virtual meeting conduct

• Appropriate use of messaging apps for work

Qatar hosts international businesses, diplomatic missions, major sporting and cultural events and a large expatriate workforce, so professionals regularly meet clients and visitors from many cultures. Understanding both local customs and international business conventions helps build trust and reflects well on organizations. Business etiquette skills support Qatar's position as a hub for tourism, hospitality, events and international commerce, and the welcoming national image described in Qatar National Vision 2030.

Join a scheduled class at our training center in Doha or attend live online. For organizations, the course can run as an in-house program at your premises or online, tailored to your sector, case studies and timetable.