Key Account Sales Management
Learn to select, analyze and grow your most important customer accounts through structured account plans, multi-level relationships and value-based selling that builds long-term partnerships.
Learn to identify growth opportunities, build a qualified pipeline, develop partnerships and write compelling proposals and tenders that turn business development effort into new revenue.
Strategic Business Development Skills addresses how organizations find and secure new sources of growth, whether through new clients, new markets, partnerships or new services. The course distinguishes business development from day-to-day selling and shows how to align opportunity-seeking with organizational strategy. Participants learn to scan markets for opportunities, assess them against clear criteria, build and qualify a pipeline, map decision-makers in target organizations, and develop strategic partnerships and alliances. Proposal writing and responding to tenders, a key route to new business in the Gulf, receive particular attention.
Learning is practical and grounded in realistic B2B situations. Participants build an opportunity assessment, practice stakeholder mapping and consultative discovery conversations, and draft the core sections of a proposal for feedback. Tools introduced can be applied immediately to current opportunities. The course is available as a public course in Doha, live online, or as an in-house program for organizations strengthening their business development function.
By the end of this course, participants will be able to:
Distinguish strategic business development from transactional selling
Identify and evaluate growth opportunities against strategic criteria
Build, qualify and manage a business development pipeline
Map decision-making units and stakeholders in target organizations
Develop and structure strategic partnerships and alliances
Write persuasive proposals and compliant tender responses
This course is aimed at professionals responsible for generating new business and growth opportunities.
Business development managers and executives
Sales managers moving into strategic roles
Bid, proposal and tender professionals
Partnership and alliance managers
Entrepreneurs and SME owners
Consultants and professional services managers
Business development versus sales and marketing
Aligning business development with organizational strategy
Growth routes: new clients, markets, services and partners
Personal brand and professional networking
Market scanning and opportunity sources
Opportunity assessment criteria and scoring
Ideal client profiles and target account lists
Building a business case for pursuing an opportunity
Pipeline stages, qualification and forecasting
Qualification frameworks such as BANT and MEDDIC
Mapping decision-makers, influencers and buying processes
Consultative discovery meetings with prospective clients
Types of partnership: referral, reseller, joint venture, consortium
Selecting and evaluating potential partners
Structuring partnership agreements and governance
Managing partner relationships over time
Bid/no-bid decisions
Analyzing tender requirements and evaluation criteria
Structuring persuasive, client-focused proposals
Pricing presentation and post-submission follow-up
Qatar's growing private sector, infrastructure programs and diversification efforts create opportunities for organizations that can identify and pursue new business systematically. Much commercial activity in the country involves formal tenders, partnerships and consortia between local and international firms. Strong business development skills help companies compete for this work and expand into new sectors, supporting the economic diversification and private-sector growth objectives of Qatar National Vision 2030.
Join a scheduled class at our training center in Doha or attend live online. For organizations, the course can run as an in-house program at your premises or online, tailored to your sector, case studies and timetable.
It is a course on generating new growth for an organization. It covers identifying and assessing opportunities, building and qualifying a pipeline, mapping stakeholders, developing partnerships, and writing proposals and tender responses, using practical B2B exercises.
Business development managers, sales managers moving into strategic roles, bid and proposal professionals, partnership managers, consultants and SME owners who are responsible for winning new clients, markets or partnerships.
Yes. A full module covers bid/no-bid decisions, analyzing tender requirements and evaluation criteria, structuring proposals and presenting pricing. Participants draft key proposal sections and receive feedback on clarity, compliance and persuasiveness.
Yes. The course can be delivered at your premises or online and tailored to your sector, your target markets and typical tenders, and your schedule. Contact Leaders Training Center to plan a business development program for your team.
Tell us a little about yourself and an advisor will contact you about batch timings, fees and eligibility. No obligation.
Sat–Thu: 09:00–22:00Fri: 08:00–22:00
Learn to select, analyze and grow your most important customer accounts through structured account plans, multi-level relationships and value-based selling that builds long-term partnerships.
Learn to recruit, coach, motivate and manage a sales team, set targets and territories, run pipeline reviews and use sales metrics to lift team performance consistently.
Learn to design and manage customer experience strategically, mapping customer journeys, capturing voice-of-customer insight and using CX metrics such as NPS, CSAT and CES to prioritize improvements.
Develop the frontline behaviors that make customers feel valued: building rapport, anticipating needs, going beyond expectations and turning complaints into opportunities to win loyalty.