Risk & Crisis Management Course in Doha, Qatar

Every manager deals with risk, whether in operations, projects or services, and any organization can face a crisis. This course gives managers and team leaders a practical, step-by-step approach to both. The risk section follows the widely used process of establishing context, identifying risks, analyzing likelihood and impact, evaluating priorities, choosing treatments and monitoring them through a risk register. The crisis section explains what makes an incident a crisis, how crisis teams are organized, how to communicate during a crisis and how to recover and learn afterwards.

Participants practice brainstorming and categorising risks, scoring them on a risk matrix, writing clear risk descriptions and treatment actions, and taking part in a tabletop crisis exercise with defined roles. The course is suitable for people without a risk background who need to apply risk thinking in their daily work. It is offered as a classroom or live online program in Doha, and can run as an in-house program for organizations that want exercises based on their own operations and risks.

By the end of this course, participants will be able to:

• Explain key risk concepts, terminology and the risk management process

• Identify and describe risks clearly using structured techniques

• Assess risks using likelihood and impact scoring on a risk matrix

• Select and plan risk treatments and maintain a practical risk register

• Recognize when an incident becomes a crisis and activate the response

• Contribute effectively to crisis team roles, communication and recovery

This course is suited to managers, supervisors and staff who need to manage risks and support crisis response in their area.

• Line managers and team leaders

• Project and operations supervisors

• Risk coordinators and departmental risk champions

• Health, safety and security staff

• Administrative and support managers

Module 1: Understanding Risk

• Risk, uncertainty, threats and opportunities

• Why structured risk management matters

• Overview of the ISO 31000 risk process

• Roles and responsibilities for risk

Module 2: Identifying and Assessing Risk

• Brainstorming, checklists and process walk-throughs

• Writing clear cause, event and consequence statements

• Likelihood and impact scales and the risk matrix

• Prioritizing risks for action

Module 3: Treating and Monitoring Risk

• Avoid, reduce, transfer and accept options

• Assigning risk owners and action plans

• Building and maintaining a risk register

• Risk reporting and review meetings

Module 4: Crisis Preparedness and Response

• Incidents, emergencies and crises distinguished

• Crisis team structure, roles and activation

• Situation assessment and decision logs

• Internal and external crisis communication

Module 5: Recovery and Learning

• Returning to normal operations

• Supporting staff after a crisis

• Post-incident reviews and lessons learned

• Tabletop crisis exercise and debrief

Organizations across Qatar, from government services and schools to hotels, hospitals and contractors, face operational, safety, financial and reputational risks, as well as the possibility of disruptive events such as extreme heat, supply interruptions or system outages. Equipping managers at every level with practical risk and crisis skills makes organizations safer and more dependable. This course supports a resilient, capable workforce in Doha, in keeping with the human development aims of Qatar National Vision 2030.

Join a scheduled class at our training center in Doha or attend live online. For organizations, the course can run as an in-house program at your premises or online, tailored to your sector, case studies and timetable.