Leadership and Management Skills for New Managers & Supervisors Course in Doha, Qatar

This foundation course supports people who have recently stepped into their first management or supervisory role, or who are about to. It focuses on the transition itself: shifting from being a strong individual contributor to achieving results through others, managing former peers, establishing credibility and setting clear expectations. Participants learn the essential routines of a new manager, from planning the first months in the role to holding regular one-to-ones and reviewing performance.

The course is practical and supportive, giving new managers a safe space to practice conversations they may find challenging, such as setting standards with a former colleague, delegating a task or addressing a performance issue. Case scenarios, role plays and peer discussion are used throughout, and each participant leaves with a plan for their first months in post. It can also run as an in-house program for cohorts of newly promoted managers.

By the end of this course, participants will be able to:

• Understand the shift in role, mindset and priorities when becoming a manager

• Manage the transition from peer to manager with fairness and credibility

• Set clear expectations and goals for each team member

• Delegate tasks appropriately and follow up without micromanaging

• Hold regular one-to-ones and give constructive feedback

• Handle early performance and conduct issues with confidence

This course is designed for newly appointed or soon-to-be managers and supervisors leading a team for the first time.

• Newly promoted managers and supervisors

• Staff preparing for a first management role

• Team leaders managing former peers

• Technical experts newly responsible for a team

• Graduates on management development schemes

Module 1: Becoming a Manager

• From individual contributor to manager: what changes

• Common pitfalls for new managers

• Managing former peers and friends

• Building credibility in the first weeks

Module 2: Planning Your First Months

• Understanding your team, stakeholders and expectations

• Agreeing priorities with your own manager

• Early wins and a first-months action plan

• Organizing your own time as a manager

Module 3: Setting Expectations and Delegating

• Setting SMART goals and clear standards

• Choosing what to delegate and to whom

• Briefing tasks clearly and agreeing checkpoints

• Following up without micromanaging

Module 4: One-to-Ones and Feedback

• Structuring regular one-to-one meetings

• Giving positive and developmental feedback

• Listening and asking good questions

• Supporting team members' development

Module 5: Handling Difficult Situations

• Preparing for difficult conversations

• Addressing performance and attendance issues early

• Managing conflict within the team

• Knowing when to involve HR and policy

Organizations in Qatar are growing and promoting talented employees, including many young nationals, into supervisory and management roles. The step into a first management role is a critical point: a well-supported transition helps new managers succeed, keeps teams engaged and protects service quality. Structured development for new managers supports the Qatar National Vision 2030 goal of building national leadership capability and gives organizations across government, energy, banking and services a stronger management pipeline.

Join a scheduled class at our training center in Doha or attend live online. For organizations, the course can run as an in-house program at your premises or online, tailored to your sector, case studies and timetable.